2-1-1 Support

Add an Agency

If you would like your agency’s programs and services to be considered for addition to our database, please complete the New Agency Survey form and fax, email or mail the survey to HandsOn Battle Creek.

Annual Updates

On an annual basis, we request that each agency review all of the agency and program information that we have listed in our 2-1-1 database. This request will be initially sent through an email (if we have an email address on file) or we will contact agencies by phone and/or mail. However, we encourage agencies to contact us whenever there is a new program or changes to existing information so that we can keep our information as current as possible.

Web Updates

Many of our agencies have been issued a username and password that can be used to access our Web portal to update information. If your agency has not been issued a username or password or that information is unavailable, please use our Online Service Provider Tools to Request your information.  You may also use this link to log-in to the online portal.

Add a Site

Please contact us if your agency has new locations that you would like added to the 2-1-1 database. We will be happy to assist you!

Add a Program

New programs can be added through the Web Portal or by completing and sending back the Additional Program Survey form.

Community Needs Request Form